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Top Question
#1294

Why cant i access my account?Why am I locked out? No email notification nothing I'm just not able to get on

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Answer:
by #1770604

As stated on securitystronghold.com, the issue of locked access can be the browser cache and/or cookies. You may try to clear your browser and check if this helps. Please see details on how to do this in the AdultFriendFinder help section on the company website.
If you still have issues with account access, please contact the AdultFriendFinder support representatives by phone or by email.
There is also a live chat to discuss the issues with online representatives on adultfriendfinder.com.

by #1415040

I have been blocked from access for 5 days and a paid gold member
charlie70
gfjgo1947
dns1@***.com

by #1388256

CANNOT LOGON ANY LONGER ---- JUST SUDDENLY WAS LOGGED OFF ----
PLEASE LET ME KNOW WHATS GOING ON ----- MY LOGON IS NICBOT4u2
I CAN BE CONTACTED AT JRDP56535 GMAIL

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Question:
#18857

Unblock member.

I accidentally blocked someone on AFF. How do I unblock them?

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Answer:
by #1689321

According to AdultFriendFinder FAQ page in order to unblock someone you should contact AFF customer support by filling in online form or sending an email at copyrightagent@***.com

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Question:

Can't access!.

I have been with you for a very very long time, BUT I have a LOT of problems getting connected with AFF. Time for me to move on and try another adult site that will KEEP the LOYAL comusters!!

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Answer:
by #1770601

Unfortunately, AdultFriendFinder does not provide any information about connection issues on the company website.
As stated on securitystronghold.com, customers had the issues with the instant message window, slow pc and log in. They cleaned their browser from cookies and cache. AdultFriendFinder has detailed instructions on how to clear browser cache and cookies on the Help page.
You may also contact the AdultFriendFinder support team for assistance. You may reach out to them by phone or via online chat on adultfriendfinder.com.

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Question:

log on.

I can't logon

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Answer:
by #1770602

Some visitors of securitystronghold.com posted that they could not log in to their AdultFriendFinder. The company offered them to clear browser cache and cookies. The solutions on how to do this in different browsers are available on adultfriendfinder.com.
If you forget your username or password, you may restore them using the Forgot Password option on the AdultFriendFinder website.
If you still have any questions about the AdultFriendFinder services, please contact the company customer care team by phone or via online chat on adultfriendfinder.com.

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Question:

Unauthorized credit card.

Someone, & I know who, used my credit card without permission. Two charges $25 & $27 from AFF are showing, but not sure which site.

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Answer:
by #1770603

You may file a complaint with police over the unauthorized credit card usage. You may also contact the AdultFriendFinder support team and ask for a refund.

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Question:

I can't log in.I am no longer able to log in using my password. Please tell me how to fix this or change my password. Larry

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Answer:
by #1770135

The AdultFriendFinder Help page states that if you forgot your password, you can use the Forgot the Password form on the company website. You should enter your username or email. Then, a link to set up a new password will be emailed to you.

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Question:
#4413

Adultfriendfinder - Question in Media category.

Pissed off on a differtn level need someomw to call me asap now please

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Answer:
by #1770134

According to adultfriendfinder.com, there are several ways to reach out to the company customer service team:
  • by postal mail: Various, Inc. 910 E. Hamilton Ave., Sixth Floor, Campbell, CA 95008, USA or Ventnor Enterprise Limited Suite 2, Second Floor 145 High Street, Colchester Essex CO1 1PG
  • by live chat
  • by phone
  • by submitting your question via the company online form on the website.

Please note that AdultFriendFinder Customer Support is available 24/7. International Customer Service Phone Support is available from 7:30 AM to 4:00 PM PST from Monday to Friday.

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Question:
by Bonnita Zsd #190258

A year ago I moved a thousand miles cross country. Recently I changed my profile edited put in the correct zip code state city and I'm still getting"nearby".. a thousand miles away I have no idea how to change this?

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Question:
by Kailea Rts #188826

What happens when your account is under investigation and deleted. Can’t I just unsubscribe? I mean seriously.

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Question:
by Bob S Vvl #113054

I have been unable to access my account.

I have been unable to access my account. I might be using wrong username. Can that be tracked via the email I used to establish my account: livinglarge321@***.com

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