Contact AdultFriendFinder Customer Service
AdultFriendFinder Phone Numbers and Emails
Toll-Free Number:
-
1 (888) 575-8383Toll Free, US/Canada
Customer Service:
-
1 (408) 702-1033
-
1 (844) 528-5084
-
1 (408) 716-3165
AdultFriendFinder Emails:
Legal
Copyright Infringement Inquiries, Notice of Dispute, Privacy Inquiries
AdultFriendFinder Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
AdultFriendFinder Customer Service Rating
3.6 out of 5
Contact Method Distribution
89% phone, 11% email
Most Popular AdultFriendFinder Phone Number
1 (888) 575-8383
Most Popular AdultFriendFinder Email Address
copyrightagent@friendfindernetwork.com
Average Hold Time
00:00:43
Average Calls duration
4 minutes
Call Volume by Day
View full overview ›
AdultFriendFinder Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| AdultFriendFinder Customer Service Rating | 3.6 out of 5 |
| Contact Method Distribution | 89% phone, 11% email |
| Most Popular AdultFriendFinder Phone Number | 1 (888) 575-8383 |
| Most Popular AdultFriendFinder Email Address | copyrightagent@friendfindernetwork.com |
| Average Hold Time | 00:00:43 |
| Average Calls duration | 4 minutes |
| Overall Customer Sentiment | Mostly neutral |
| AdultFriendFinder Live Agent Availability | 27% of callers successfully reach a real person |
| Common Reasons for Contact | Account, activation/ cancellation, payments and charges |
| Issue Resolution Rate | Low (21% reported full resolution) |
| Customer Effort Score | Medium Effort |
| Prepare before the call to AdultFriendFinder | First and last name, email or customer id or account number |
Call Volume by Day
Contact Information
AdultFriendFinder Website:
AdultFriendFinder Help Center:
Corporate Office Address:
Various, Inc.
1615 S. Congress Avenue, Suite 103
Delray Beach,
Florida
33445
United States
Other Info (opening hours):
Other Location:
Ventnor Enterprise Limited
Suite 2, Second Floor
145 High Street, Colchester
Essex
CO1 1PG
Summary of AdultFriendFinder Customer Service Calls
1.7K
TOTAL
CALLS
CALLS
03:49
AVG CALL
DURATION
DURATION
21%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call AdultFriendFinder?
Account Question:
- “Cannot login”
- “Issues with my account”
- “Cantlogin”
Activation/ Cancellation Question:
- “Cancel and refund”
- “Trying to cancel renewal tried online but received to charges to my card today”
- “Cancel”
Payments and Charges Question:
- “Billing”
- “Charged not necessary”
- “Dispute a charge on Amazon card”
Product/ Service Question:
- “Technical support”
- “Complaint”
- “Cannot connect”
Request for Information Question:
- “How to change mobile screen to bigger screen.”
- “Find out how long a profile takes to be approved”
- “To find out how long a profile photo and everything takes for a approval”
Website/ Application Question:
- “Can’t get into website at all”
- “Is there site down, i can't log in”
- “Site off”
Refund Question:
- “REFUND”
- “Refund my money back”
- “Money back”
Cards Question:
- “Card not working”
- “Card wont work”
- “Won't accpept my card”
Staff Question:
- Poor service
- “Remove service”
- “Service blocked can’t get into account”
Return/ Replace Question:
- “Change language”
- “Change email”
- “Need to change my location. No ability to edit”
Shipping and Delivery Question:
- “Need location fixed”
- “Location issues”
- “My son lost his phone and I was hoping you could give me the last location!”
Other Question:
- “Can't l9gin”
- “Unblock someone”
- “Reinstate”
Compare AdultFriendFinder Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
AdultFriendFinder