AdultFriendFinder.com stealing money from credit card
PLEASE CAN ANY ONE HELP MEMY NAME IS: SAMMY EMAIL IS: 3110.au@***.com
They are the most manipulative and cheaters on the net.AdultFriendFinder is still charging my credit card for several months after I'd cancelled my account with them?? Just before my three months membership ends on 1/3/2015, i closed my account and went to the place where you can stop the automatic renewal, and turn the auto-renew status to OFF. After that date till now i didn't login or used AdultFriendFinder website once, because i went overseas for work.For several months they continued to charge my credit card, total of $384.89 Australian dollar, its around $300 USD as showing below:
Order History
10/4/2014 1:04 am VISA ending in 7860 Billed as ADULTFRIENDF $95.65 AUD 3 Months Gold Membership3 Months Standard ContactsOrder Type: New Purchase (Approved)
1/3/2015 6:52 pm VISA ending in 7860 Billed as FFNHELP.COM00140********, $60.15 AUD 3 Months Gold MembershipOrder Type: Auto Renewal (Approved)
1/3/2015 6:52 pm VISA ending in 7860 Billed as FFNHELP.COM00140********, $36.06 AUD 3 Months Standard ContactsOrder Type: Auto Renewal (Approved)
4/3/2015 6:44 pm VISA ending in 7860 Billed as FFNHELP.COM00140********, $60.17 AUD 3 Months Gold MembershipOrder Type: Auto Renewal (Approved)
4/3/2015 6:44 pm VISA ending in 7860 Billed as FFNHELP.COM00140********, $36.06 AUD 3 Months Standard ContactsOrder Type: Auto Renewal (Approved)
7/3/2015 6:45 pm VISA ending in 7860 Billed as FFNHELP.COM00140********, $60.52 AUD 3 Months Gold MembershipOrder Type: Auto Renewal (Approved)
7/3/2015 6:45 pm VISA ending in 7860 Billed as FFNHELP.COM00140********, $36.28 AUD 3 Months Standard ContactsOrder Type: Auto Renewal (Approved).
I sent them too many emails to refund my money back, at the end they agree to give back only $73.500 USD.And they send me this email:
Dear Member, Thank you for contacting us.Unauthorized renewal can only be refunded within 170 days from the date the order was approved. Unfortunately, we are unable to process a refund for the order you are requesting. We apologize for any misunderstanding.If you have any other questions, please feel free to contact us again.Thank you,
Jenny D.Customer_Service Support
Reason of review: Pricing issue.
AdultFriendFinder Cons: I did not like.
Location: Beirut, Beyrouth
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Comments
Please avoid publishing any personal information and promotional content
If I were you, I would file a complaint with the Federal Trade Commission and I would attach copies of the credit card bills to the complaint. When fraud is involved, it shouldn't matter if you didn't notice the charges within 170 days...especially since you didn't "place an order."