Margaret Y Ztt

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Verified Reviewer

Charged my credit card then locked me out

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Just signed up for adult friend finder. Received message that due to my recent activity my billing had been declined.

They gave me # to call. Person who answered phone asked for my password and real name I gave them both . He then wanted last 4 digits of my SSN. I hung up..not sure if it's legit or not but didn't want to give stranger on phone all my info.

Tried to get back into my account and it won't let me. Looked at my bank statement and they already charged me..is their an email address for customer service? I can't get onto the website for live chat.

I would like to delete my account but says my email and password don't match. When I gave it to the guy on the phone he was able to access using the same info..not sure what to do next

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Loss:
$28
Cons:
  • Security concern
  • Customer support

Preferred solution: Full refund

User's recommendation: I would stay away from this website

2 comments
Guest

Hello Margaret, We'd like to assist by addressing your questions and/or concerns. Please contact us via phone: 888-575-**** We look forward to hearing from you. - AdultFriendFinder.com Customer Service

Guest

Just an update- it does look like they refunded the money they charged me. I would still like to get on the site to make sure my pics and account are both deleted.

I would also like to know why my account was banned in the first place. However, it still won't let me get on the site.

At this point though, as long as I don't get charged, I will not pursue. I would be caution anyone thinking of signing of up for this site

View more comments (1)
Darryl W Awd
map-marker Woodbridge, Ontario

Emergency scam blackmail

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Not taken seriously. This is a federal crime. This person is photo shopping nudes to ally social media friends and colleagues. I'm a teacher THIS IS A HUGE PROBLEM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
View full review
Loss:
$40

Preferred solution: Let the company propose a solution

Johanna R Ktw

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Charges on my debit card

AdultFriendFinder - Charges on my debit card
AdultFriendFinder - Charges on my debit card - Image 2
AdultFriendFinder - Charges on my debit card - Image 3
Please refund UD74.70 to my debit card. That money was collected on March 1 and the membership was not upgraded. Ive contacted my bank and they could proved the purchase was approved. You have replied the money was not collected in messages like a bot but no one is dealing with this issue with transparency and honesty. It seems I am not the only person with this problem! Please refund. Cordially,
View full review
Loss:
$75
Cons:
  • Charges
  • No help what so ever through customer service
  • Customer support

Preferred solution: Full refund

Anonymous
map-marker Nairobi, Nairobi Province

My account is nolonger available for I can not access ig

This Jantusexy of password minmakena2016,I can nolonger log in to my account and if I search it's not available, would you please help me get back my account
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Anonymous
map-marker Decatur, Alabama

Reset phone and email

Im a gold member changed phone # and email now I cant get on my account I have been an active member for some time this is very disturbing
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Vincenzo C Euk
map-marker The Bronx, New York

Scammers

A lot of scammers and not many people in my area at all and site has been down for three or four days and the number is disconnected
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Preferred solution: Full refund

Kimberly G Siu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Summerville, South Carolina

Keep getting redirected

Kept getting a white screen every time I tried to log on so I don't know what's going on I'll try again
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Anonymous
map-marker Gray, Georgia

Reinstate my membership please. My number is 478538**** if you have questions

Please reinstate my subscription I deleted it because I had found someone and then she was not what she said she was so now I would like to reinstate my membership please thank you very much I listed my phone number in case you have any questions 478-538-****
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Anonymous
map-marker Pompano Beach, Florida

Fraud

Russian women turned all me messages I get Russian language was I mistake on me part all she did was ask for cards
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Preferred solution: Full refund

User's recommendation: Don’t use thus site

Edward M Xtp

Cancelation/ coz4fun- do not cancel coz4fun3

I accidentally set up 2 accounts- one free- coz4fun and one gold coz4fun3 I wish to cancel the free one and keep the gold coz4fun3
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Preferred solution: Let the company propose a solution

Nathaniel H Qsx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have all the proofs of purchases necessary in my email saved

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I want my profile canceled and my money refunded back on my card ASAP... It's way too many scammers...
View full review
Loss:
$60

Preferred solution: Full refund

User's recommendation: Take the site down ASAP

Anonymous
map-marker London, England

Who is the name and password mitko

I forgot the password ggggggggggggggggggggggggggggggggggggjkjbvx dry ijhgggjjjjjgghjjjhhgfgjkiihcfedbjjjh
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User's recommendation: Money back

Chester M Ipf

Can access my account

They have hung up two or three times on me without even talking to me I dont know what else to saydont know what else to say I need help and I file a complaint somewhere I cant come up with any more symbols or letters
View full review
Loss:
$300
Pros:
  • Non-
Cons:
  • Site is a total scam
  • Lousy service
  • Terrible customer service

Preferred solution: Full refund

User's recommendation: Don’t ever use this service

Anonymous
map-marker Manchester, England

I can't gain access into my account

I have been trying to login into my account with my username and password and it's saying no record match found despite the fact that i should paid for my membership via Apple gift card. I would be glad if my account can be reinstated back if not then I will demand for full refund of my apple gift card. Here's a proof of payment I made via Apple gift card below: Username: groums Adult FriendFinder Gold Membership: 37 days Gift Card Brand: Apple Store (not iTunes) Gift Card Number: XXXXXXXXXXXXZ8N7 Forfeited Value: $45.00 Confirmation Code: SQW-HD4-FML
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Pstrick K

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Logging on

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I have not been able to use the site for weeks. Noyhinh else yo add. I paif biy vammot avveds diyr Bad bad
View full review
Loss:
$40
Pros:
  • Lots of members
Cons:
  • Trying to talk to hard to understand customer service people

Preferred solution: Deliver product or service ordered

User's recommendation: Dont sigm up

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