Unclaimed
AdultFriendFinder
Reviews and Complaints
26.2K
CLAIMED LOSSES
479
TOTAL REVIEWS
250K
PAGE VIEWS
1
ISSUE RESOLVED
AdultFriendFinder Net Promoter Score (NPS)
-83
low
NPS
-100
100
- 0% Promoters
- 17% Passives
- 83% Detractors
AdultFriendFinder's estimated NPS of -83 considered to be low. 0% of users would likely recommend AdultFriendFinder to a friend or colleague.
Customer Satisfaction
AdultFriendFinder Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerWebsite will not send reset password info
I've recently upgraded my membership and I put my information in the forgot login and password slots. It's been 5 days and no email. I'm unable to log on to the site. Please help.
ID
Location
Sedalia, Missouri
New Reviewer
Login
Hi aff says my login details is wrong which it is not. My user name is zippity5 this first time ever had a problem with your great site. But even tho i changed my email to the one above i keep getting a message when i, m online to reactivate my email address and email address they want me reactivate is no longer active my old email address was mariemc2009@***.co.uk.Hope you can get me back online asap. Many thanks zippity5.
ID
Location
Belfast, Northern Ireland
Preferred solution
Deliver product or service ordered
Pissed off
I was supose to only pay for 1 month at $12.00 a month . And they charged my card for $268.00 which is a bunch of bs . i want my frickin money back
User's recommendation: Do not pay for anytning they will rip you off im going to sue them.
ID
Location
Los Angeles, California
Gold membership
Wanted to redeem points for membership the customer service agent did not speak english well and then proceeded to mess up with my password ....i now have to reset my password and call back and wait another 20 minutes plus to talk with someone who does not speak english...this should be a no brainer and has now created an issue i pay alot of $$ to be on this site for the customer service to be outsourced to another country???
User's recommendation: Avoid calling customer service.
ID
Location
Chicago, Illinois